Masterclasses
What to do, and how to do it
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6 customer service dos and don’ts
30 April 2018 NewsWant to boost your service skills? Jen Grimstone-Jones, co-owner of Pangbourne Cheese Shop, tells us how -
How to: pair cheese
15 December 2017 Cheese & DairyClare Jackson of Slate, a specialist cheese retailer and delicatessen in Aldeburgh, walks us through her ultimate cheese pairing suggestions -
What to stock: Italian wine
07 November 2017 DrinksEdward Gerard, buying manager of wines, spirits and cigars at Harrods, talks to us about what Italian wines are currently going down well at its food hall -
How to Serve: Speciality Coffee
18 October 2017 DrinksShow your foodservice operation means business with this guide to need-to-know brewing methods -
Storytelling For Sales: Cheese
10 September 2017 NewsOwen Davies, category manager at Harvey & Brockless, talks us through his picks of cheeses with more to them than meets the eye -
5 Cornerstones of a Great Cheese Counter
11 August 2017 NewsCheese counter in need of a refresh? The Courtyard Dairy’s Andy Swinscoe shares his modern British must-stocks -
7 Top Tips for Selling Snacks
04 August 2017 NewsVisual merchandising, clear layout, strong display and highly-knowledgable service are indispensable tools to have in your snack-selling arsenal: -
5 Sales-Boosting Christmas Display Ideas
25 July 2017 NewsRetail display and packaging specialist WBC shares its top visual merchandising techniques to help propel sales during the busy festive trading period -
The Art of Affinage: Dos and Don’ts
24 April 2017 NewsEver considered adding affinage to your cheesemongering repertoire? Nicolas Aznarez, Matthieu Saupin and Alex Guarneri of London-based cheese shop Androuet share their ripening dos and don'ts -
Tips of the Trade: Chatsworth Estate Farm Shop
07 November 2016 NewsAndre Birkett, manager of Chatsworth Estate Farm Shop, shares his top selling advice -
Make Sampling Work For You
28 September 2016 NewsSampling can be the most important part of your retail operation, says Adrian Beale of Buckley & Beale
