Masterclasses
What to do, and how to do it
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How clear communication boosts sales
13 February 2020 NewsSignage and education can make the difference between a sale and a walk-out. Here’s how to get it right -
How to excel at customer service
11 February 2020 NewsThe key to getting repeat business is to consistently provide a special experience for shoppers -
“How to source and promote unusual cheeses”
24 October 2018 Cheese & DairyRuth Holbrook of Paxton & Whitfield talks us through her process -
How to: increase chutney and pickle sales
05 September 2018 AmbientChutneys, pickles and relishes boast major Christmas clout. Keep the demand for the category growing with the help of these key points -
The importance of building a story around cheese
30 August 2018 NewsBehind every artisan cheese there is always a story waiting to be told, explains Julia Harbutt, cheese expert -
Behind The Counter: Selfridges
24 May 2018 NewsWe take an exclusive look at Selfridges’ renowned cheese counter, and discover tips and tricks to help boost your sales -
A guide to cutting and storing cheese
17 May 2018 Cheese & DairyDan Bliss, retail manager at Paxton & Whitfield’s Jermyn Street shop in London, shares her must-follow methods for cheese cutting and storage -
How to: get started in foodservice
30 April 2018 MasterclassesEvolving your outlet to incorporate a fresh food area can add another string to your gastronomic bow - here's how to do it -
6 customer service dos and don’ts
30 April 2018 NewsWant to boost your service skills? Jen Grimstone-Jones, co-owner of Pangbourne Cheese Shop, tells us how -
How to: pair cheese
15 December 2017 Cheese & DairyClare Jackson of Slate, a specialist cheese retailer and delicatessen in Aldeburgh, walks us through her ultimate cheese pairing suggestions -
What to stock: Italian wine
07 November 2017 DrinksEdward Gerard, buying manager of wines, spirits and cigars at Harrods, talks to us about what Italian wines are currently going down well at its food hall -
How to Serve: Speciality Coffee
18 October 2017 DrinksShow your foodservice operation means business with this guide to need-to-know brewing methods
